In a half-day working session, we take one repetitive task your team is sick of, build it into a working AI system live in your real tools, and leave you with the plan to keep it running. More capacity, without more hiring.
of small businesses now use AI in some form. Adoption is no longer the question.
have actually integrated it into how they work. Everyone is dabbling.
say more training and support is exactly what they need to implement it.
That gap, knowing what is worth your team's time, what is safe, and how to get people to keep using it, is precisely what this session closes. Source: Goldman Sachs 10,000 Small Businesses with Babson College, 2026.
The team's real recurring work.
By leverage and safety.
To the right tools.
Live, in your real tools.
A 30-day plan so it sticks.
A 90-minute public session with several businesses in the room. See the method work before you commit to anything.
A 1:1 half-day, virtual or in person. For a solo owner or a new venture building lean from day one, before bad habits set in.
A half-day working session for up to ~8 people. We map the work, build one to three workflows live, and leave the adoption plan.
Pre-work audit, the session, and a 30-day check-in. For a business ready to roll AI adoption across the team.
Founding cohort: as we onboard our first partners, a limited number of complimentary and reduced-rate sessions are available.
AI will happily tell you what is possible. It will not tell you what is wise for your business, set it up inside your tools, or get your team to actually use it. That is the work, and it is why this is a workshop and not a webinar.
A customer-experience and operations operator with a change-management practitioner's grasp of why teams resist new tools, and a Microsoft history of translating new technology for everyday users (Dr. GUI, Servin’ It Up, Web Men Talking).
Ten years in B2B SaaS (Deel, Criteo, Autodesk, Red Points). She builds the AI tools, trains people to use them, and sets your workflows up live in the room. Trilingual: English, Spanish, German.
One to three of them live before you go, plus a 30-day plan to keep them running. You will leave with at least three working AI workflows and a clear plan to use them, or we keep working with you until you do. And if anything we built has stopped running by the 30-day check-in, we fix it at no extra charge.
Book a 20-minute fit call. We pressure-test where AI would give your team back the most senior time, and show you what we'd build first.
20 minutes. No pitch, no obligation.
You do not have to book anything to start. Each of these is one step of the method, on its own.
One strong issue a week on the human side of AI adoption: what worked in a real room, what teams resist and why, and the guardrails that keep customer trust intact. Written by the two of us, from actual sessions.
No pitch in every issue. Unsubscribe whenever.
We own one thing: the human and organisational side of AI adoption. Change, customer experience, communication, team behaviour, and the responsible, customer-safe way to put AI to work.
We deliberately do not do broad AI news, build-your-own-automation tutorials, or abstract commentary. If you want to be told which model shipped this week, there are better places. If your team has AI and it has not changed how anyone works, that is ours.
Not for: enterprises wanting a transformation deck. Not for: people who want the wiring taught rather than built. Not for: anyone looking to automate a customer relationship they should be having.